I don’t get angry often, and I try to be calm and rational when things don’t go my way. I consider myself a pretty reasonable person. And yet … there are occasions when I feel a red rage building up inside of me, and I have to really “check myself” before I react. I think this is true of most of us, even if the triggers are different.
For me, the best way to avoid saying or doing something I’ll regret later is to delay my reaction. If I can postpone a phone call or email in these instances, I do. If I can avoid seeing the person until a later time, I try to arrange that. At times, I’ll even tell the person that I need time to think, and it’s best if I get back to them later.
Sometimes the best course of action is no action at all … for the moment.